Best fit · Customer support 04

Zendesk AI

AI agents and agent-assist inside Zendesk.

Zendesk sells AI for support teams, including agents that can resolve requests and tools that help human agents. It matters most if Zendesk is already the system of record.

Where it ranks

04
Customer supportof 7
Fourth for teams already on Zendesk. The AI is part of a suite, which helps if you live there and is why it ranks behind vendors that only sell the agent.

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Where it ranks

Customer supportof 7

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