Best fit · Customer support 01

Sierra

Customer-facing agents for large companies.

Sierra builds agents that talk to a company's customers across channels such as chat, email, and voice, and that can take actions in business systems. It is sold to companies rather than as a self-serve chatbot.

Where it ranks

01
Customer supportof 7
First for companies that want a vendor whose product is the customer agent, rather than a helpdesk that added AI later.

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Comparisons

Sierra vs FinCustomer support #1 on this list

Others for customer support

02
Fin
Intercom's AI agent for customer service.
03
Decagon
Customer agents across chat, voice, and email.
04
Zendesk AI
AI agents and agent-assist inside Zendesk.
05
Ada
Automated customer service for companies.

Where it ranks

Customer supportof 7

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Comparisons

Others for customer support