Best fit · Customer support 02
Fin
Intercom's AI agent for customer service.
Fin is Intercom's agent for customer service. It answers from a company's content and can hand off to a person. Intercom sells it with the Intercom helpdesk and also connects it to other helpdesks.
Where it ranks
02
Customer supportof 7
Second because it is a mature support agent with a helpdesk behind it, and it is no longer only for teams already on Intercom. It still ranks behind Sierra, whose whole company is the agent.
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Comparisons
Others for customer support
01
SierraCustomer-facing agents for large companies.
03
DecagonCustomer agents across chat, voice, and email.
04
Zendesk AIAI agents and agent-assist inside Zendesk.
05
AdaAutomated customer service for companies.